About me
I am passionate, driven and dedicated to making a significant impact to my client's business and personal lives.

I used to handle more than 30 direct reports + 7 lines of businesses, collaborate with internal teams and provide updates to clients while I was still working in an office full-time!
In case you’re wondering what my role was then, I was a Quality Manager in a call center. I looked at and created reports, collaborated with teams and implemented processes that made numbers sore high!
While I was in love with systems, I’m passionate about writing too. I never took a chance on my passion for writing and so in 2018, I decided to change that and embraced freelancing. As a freelance Virtual Assistant, I’m able to help chief officers, business owners and creatives do the things they love while I focus on the nitty gritty. If we’re both doing the things we love, it’s a win-win situation for sure!
If you don't pay appropriate attention to what has your attention, it will take more of your attention than it deserves.
- David Allen
My History
Experience & Credentials -
My specialization includes: Blog Writing, Social Media Management, Executive Virtual Assistance, Project Management, and Process Improvement (Yellow belt Six Sigma Certified)
12 YEARS CALL CENTER EXPERIENCE
August 2005 – March 2018 (12 years) ;Â October 2016 – March 2018 (Quality Manager, Sitel)
Managed 30 Quality Analysts, 3 Quality Supervisors, Supported 7 Lines of Businesses with 800 agent FTE
executive virtual assistant
March 2018 – Present
Handles the internal communications and many followings-up for C-Suite members
Blog Writer
March 2018 – Present
Creates original and interesting articles on various niches that are WordPress on-page search engine optimized and grammar-error free